Privacy Policy

Grounding Technology UK has created this privacy policy ("Privacy Policy") to communicate its policies and practices relating to using and disclosing information about you obtained on the GroundingTechnologyuk.com website.

Please read this Privacy Policy carefully. Grounding Technology UK reserves the right to change or update this Privacy Policy periodically. You can view the most current version of the Privacy Policy by clicking on the hyperlink "Privacy Policy" located at the bottom of the GroundingTechnologyuk.com website.

Grounding Technology UK processes your personal data in accordance with the requirements of (EU) 2016/679 - General Data Protection Regulation (GDPR), EU-U.S. Privacy Shield framework as well as the current domestic Data Protection legislation.

Categories of Personal Data that Grounding Technology UK processes

1. Your contact information - names, postal address, mobile or phone number, email address
2. Your IP address
3. Purchase details, including the payment method and transaction number
4. History of your order
5. Customer service information - all kinds of communication and correspondence between you and our customer service department.
6. Grounding Technology UK reserves the right to send all its customers an invitation to participate in satisfaction surveys. However, participation is always optional.
9. Grounding Technology UK does not process or store data from your bank cards or other financial instruments.

Lawfulness of processing

• Grounding Technology UK processes your      personal data only after receiving your consent.
• Grounding Technology UK processes your      personal data, which is necessary for the performance of your contract.

We process your personal data for the following purposes:

• For accurate and correct execution and      delivery of your order.
• To provide precise and accurate      communication with you about the status of your order.
• For warranty within the warranty period      of the products
• For customer satisfaction and loyalty      programs
• For tax requirements and accounting      legislation - to declare and count our sales.
• In exceptional circumstances, Grounding Technology      UK may process additional identification information of yours to avoid      financial fraud or identity theft.
• To be able to send our newsletter and      promotional materials, only in cases when customers give their consent for      that.

The time for which your personal data will be stored:

Grounding Technology UK stores the personal data you have submitted during your account registration on our Site, as long as your account remains active.

Grounding Technology UK stores your personal data during the production and delivery of products and the time specified in the Return Policy for the possible returns and product warranty, but not longer than 2 years or longer than the warranty time.

If we require additional data to verify your identity, we will store these data until the legal requirement to keep these data is no longer in place.

Potential recipients of your personal data:

Grounding Technology UK does not provide your personal data to third parties unless legally required to do so or except for the operational necessities listed below:

Grounding Technology UK provides your name, address, and phone number to the courier company that delivers your product.

Grounding Technology UK may confirm your personal data with payment service providers to prevent financial fraud or identity theft in exceptional circumstances.

Grounding Technology UK transfers the necessary personal data to accountancy service providers and tax and other public authorities when specific legislation requires this.

Your rights as a data subject - at any time, you have the right to:

• Get access to your personal data that Grounding Technology UK processes and receive a copy.
• To ask for the erasure of personal data concerning you (the right to be forgotten) if you believe it is no longer necessary for the purposes for which it was collected or processed. Please note that this right cannot be exercised if a particular law expressly provides for a fixed term to be retained.
• Ask for rectification of inaccurate personal data in cases where they do not correspond to the truth.
• To exercise one of the above rights, send us an e-mail message with your request on our contact page or an e-mail to groundingtechnologyuk@gmail.com. We will answer you in a short time.